Terms & Conditions

1. Services

NuvanceX specializes in AI voice receptionist solutions that help businesses never miss a call again. Our complete handover solution provides full ownership of AI voice technology.

Our AI voice receptionist service includes 24/7 automated call handling, appointment scheduling, lead qualification, customer support, and seamless integration with your existing business systems. We deliver complete ownership solutions with 5-minute setup time.

2. Project Terms

• • Complete handover solution with full ownership
• • 5-minute setup time for immediate deployment
• • Custom pricing based on business requirements
• • 30-day money-back guarantee included
• • No long-term contracts required

3. Payment Terms

• • Custom pricing based on business needs and requirements
• • Payment via bank transfer, PayPal, or crypto
• • 30-day money-back guarantee if not satisfied
• • No setup fees or hidden costs
• • Cancel anytime with no penalties

4. Complete Ownership

With our handover solution, you receive complete ownership of the AI voice assistant, call tracking system, and all automation setup. You have full control and independence with no monthly fees or ongoing dependencies.

We retain rights to showcase the work in our portfolio and may use anonymized data for service improvements.

5. Confidentiality

We keep all project details confidential. We won't share your business information with third parties without your permission.

6. AI Voice Receptionist Features

• • 24/7 automated call handling with 98% answer rate
• • Natural conversation and professional greetings
• • Automatic appointment booking and scheduling
• • Lead qualification and contact capture
• • Customer support and inquiry handling
• • Real-time call analytics and performance tracking
• • Integration with CRM and business systems
• • Complete call recording and transcription

7. AI Service Terms

• • AI provides 98% call answer rate with natural conversation
• • Voice data is processed securely and not stored permanently
• • 24/7 service availability with 99.5% uptime guarantee
• • Custom business information remains confidential
• • AI responses based on your business details and requirements
• • Complete ownership means you control all settings and updates
• • Human agent escalation available when needed

8. Support & Handover

• • Complete handover session with full training
• • 2 quality control sessions included
• • Dedicated Slack channel for ongoing support
• • Full ownership means you control all updates
• • 30-day money-back guarantee if not satisfied
• • No ongoing maintenance fees or dependencies

9. Limitation of Liability

Our liability is limited to the amount paid for services. We're not responsible for lost profits, data, or business interruption. For AI voice receptionist services, we're not liable for any business decisions made based on AI recommendations or call handling.

With complete ownership, you assume full responsibility for the AI system's operation and any business outcomes resulting from its use.

10. Communication

• • Primary contact: WhatsApp +92 200 962 399
• • Email: muzamil@NuvanceXx.com
• • Response time: Within 2 hours during business hours
• • We're a fully remote team
• • Book free demo: https://cal.com/rana-muzamil
• • Dedicated Slack channel for ongoing support

11. Changes to Terms

We may update these terms. Changes will be posted on this page. Continued use of our services means you accept the new terms. With complete ownership, you control all updates and modifications to your AI system.

12. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be resolved through friendly negotiation first.